Shipping Policy

At Token & Treasure, every order is made with care and shipped with attention to detail. Our goal is to ensure your gift arrives on time and exactly as expected.

---

Processing Time

All of our items are made to order.
Production typically takes 1–3 business days before your order is shipped.

During busy periods, processing times may be slightly longer, but we always aim to prepare your order as quickly as possible without compromising quality.

---

Shipping Times

Once your order has been shipped, estimated delivery times are as follows:

Standard Shipping: 3–5 business days

Priority Shipping: 1-2 business days 

Please note that delivery times may vary depending on your location and local courier services.

---

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number and shipping details.
You can also track your order at any time through our Track Order page.

---

Shipping Coverage

We currently ship only to the US.
If your location is available at checkout, we can deliver to you.

---

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes depending on your country.
These charges are determined by local authorities and are the responsibility of the customer.

---

Delays

While we aim to deliver all orders within the estimated timeframes, delays may occasionally occur due to factors outside our control such as customs processing or carrier issues.

If your order is delayed, we recommend checking your tracking information first.

---

Missing or Late Orders

If your order has not arrived within the expected timeframe:

Check your tracking link for updates

Allow a few additional days for possible delays

If you still need assistance, contact us at brett@tokenandtreasure.com and we will be happy to help

---

Contact

For any questions regarding shipping, please contact us at:
Support@tokenandtreasure.com

We aim to respond within 24 hours.